CB Guitars Limited Lifetime Warranty

CB Instruments are covered by a Limited Lifetime Warranty to the original purchaser. This warranty is NOT transferable to subsequent owners; however, if a CB instrument was originally purchased as a gift and ownership is thus immediately transferred from the purchaser to the intended owner, the intended owner is covered by this warranty. Such a transfer as a gift is normally reflected by the intended owner's name appearing on the instrument's label; if this is not the case, documentation must be provided demonstrating that ownership was indeed transferred in this manner before warranty service will be performed. 

This limited warranty covers any defect in materials or workmanship, and specifically excludes the following:

  1. Damage caused by misuse or accident.

  2. Damage caused by normal wear, including scratches, finish discoloration and/or checking, string breakage, and normal wear to frets and tuning machines (Waverly tuners are covered by their own Lifetime Limited Warranty, and any warranty issues relating to Waverly tuners should be addressed to the manufacturer).

  3. Damage to woods or finishes caused by changes in temperature and/or humidity. We recommend you keep your CB instrument in a temperature-controlled and humidity-controlled environment, preferably inside its case when not in use. Please refer to the documentation received with your instrument and to information posted to our web site (www.cbguitars.com) for information on proper care.

  4. Damage to the finish caused by reaction to contact with vinyl, rubber, or improperly treated fabrics and/or leathers, including furniture, instrument straps, capos, and instrument stands. Please be advised that many popular rubber-covered or padded instrument stands will react with an instrument's finish; we recommend covering any contact areas with soft cloth such as self-adhesive felt tape strips, which are available in any craft store.

  5. Damage to materials or finish caused by incorrect cleaning & polishing materials and/or techniques. Please refer to the documentation received with your instrument and to information posted to our web site (www.cbguitars.com) for information on proper care.

  6. Damage caused by heavy-gauge strings. CB instruments are constructed for light-gauge or medium-gauge strings ONLY; use of heavy-gauge strings WILL damage the instrument and WILL void the warranty.

  7. Electronics (pickup systems are covered by their respective manufacturers' warranties).

  8. Cases (cases are covered by their respective manufacturers' warranties).

  9. Defects involving subjective personal tastes or judgments, such as tone.

  10. Instruments upon which incorrect or unauthorized repairs have been performed.

  11. Instruments that have been altered or modified in any way.

  12. Instruments that have had the serial number or label altered or tampered with.

If you have a CB instrument that you believe is in need of repairs covered by our warranty, you must first contact CB Guitars at (615) 799-9217 (or email us: warranty@cbguitars.com) for return authorization. You will not have to obtain a return authorization number, we just need to know to expect your instrument. The instrument must be carefully packed and insured. Transportation and insurance charges to and from CB Guitars are the sole responsibility of the purchaser. Should the instrument require repairs not covered under warranty, a quote of the repair costs will be provided prior to the performance of any non-warranty work.

CB Guitars' obligations under this warranty are limited to repair or replacement (at CB Guitars' discretion) of the entire instrument or parts of the instrument found to be defective under this Limited Warranty. In no event shall CB Guitars or Chris Bozung be liable for any indirect, incidental, or consequential damages, including but not limited to time, wages or lost profits, of any nature or kind or for damages to or loss of property.

There are no other warranties, expressed or implied, other than those stated herein.

 

 

Last modified: November 28, 2015

Telephone - 615-799-9217

Postal address - 7151 New Hope Road, Fairview TN 37062

Electronic mail - General Information: info@cbguitars.com

Send mail to webmaster@cbguitars.com with questions or comments about this web site.
Copyright 2015 CB Guitars
Last modified: November 28, 2015